Legal
Refund Policy
30-day money-back guarantee
If you’re not happy with your Full Pass, you can ask for a full refund within 30 days of your order date — no questions asked. This applies to both the £2.99 lifetime pass and each 99p monthly payment.
How to ask for a refund
Refunds are handled by our payment provider, Paddle. Visit paddle.net and look up your order using the email on your receipt. You can also reply to your receipt email.
Cancelling the monthly pass
You can cancel any time from the “Manage pass” link on the home page or via paddle.net. You keep access until the end of the month you’ve paid for, and won’t be charged again.
More details
See Paddle’s refund policy for full information.
Last updated 23 October 2026