Privacy Notice

Who we are

Kinson Management Limited, trading as “Queue Time”, is the data controller for personal information collected through the app.

What we collect and why

• Account details (email address, password or Google sign-in) — to create your account and keep your Full Pass on every phone. Legal basis: contract.
• Pass status (which pass you bought and when it renews) — to unlock the games. Legal basis: contract.
• Technical data (IP address, device and browser information, error logs) — to keep the app secure and working. Legal basis: legitimate interests.

Game scores and progress are stored only on your phone and never sent to us. You can play the free sample without an account.

Who we share it with

• Service providers who host and run the app for us.
• Paddle.com, our Merchant of Record, to sell the Full Pass, manage subscriptions, take payment, handle tax and send invoices.
• Professional advisers such as accountants and lawyers.
• Authorities where the law requires it.

International transfers

Some providers may process data outside the UK or EEA. Where they do, we rely on adequacy decisions or standard contractual clauses to protect it.

How long we keep it

We keep account details while your account is open, and delete or anonymise them within 90 days of it closing, unless we must keep records for legal or tax reasons.

Your rights

Under UK GDPR you can ask to access, correct, delete, restrict or move your data, object to processing, and withdraw consent. We reply within one month. You can also complain to the Information Commissioner’s Office (ico.org.uk).

Security

We use encryption in transit, access controls and reputable providers to protect your information.

Cookies and storage

We only use essential storage on your device — to keep you signed in, remember your pass and save game scores. We don’t use advertising or tracking cookies.